Terms and Conditions

last updated: 30.07.2026

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Lucie in the Sky GmbH’s goal is to help entrepreneurs and organisations achieve their business goals. Please read the following terms and conditions carefully before signing for any of my Services. 

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1. Services Offered (hereafter: “Services”): I offer coaching & sparring sessions, workshops, mandates, or specific missions aimed at providing guidance, advice, and strategies to help you grow your startup. These sessions may be conducted in person, over the phone, or online, depending on the agreement. For the sake of simplicity in this agreement, the Services and actions of Lucie in the Sky GmbH and Lucie Rein’s actions are the same.

2. Scope & Statement of Work: For engagements involving defined deliverables, the engagement is governed by a Statement of Work (“SOW”) agreed in writing (email confirmation is sufficient) prior to commencement. The SOW specifies the scope, deliverables, timeline, and fee. Any material change to scope requested by you after the SOW is agreed may result in a revised fee proposal. I will notify you in writing before proceeding with any work outside the agreed scope.

3. Liability: I am continually striving to ensure an excellent standard of service. Services provide strategic guidance and business insights and do not constitute legal, financial, accounting, or investment advice. You are responsible for independently verifying any information contained in deliverables and for making your own decisions based on them. I do not guarantee any specific business outcome, funding result, or commercial performance arising from the Services. To the maximum extent permitted by law, Lucie in the Sky GmbH’s total liability arising out of or relating to the Services shall not exceed the total fees paid by you for the specific engagement giving rise to the claim. This limitation does not apply in cases of gross negligence or intentional misconduct. I shall not be liable for indirect, consequential, or incidental damages.

4. Fees: Fees for my Services are established and agreed upon prior to any commitment to a Service, and may be issued in EUR or CHF as agreed per engagement. For single sessions or short-term sparring engagements, payment is required in full before commencement; in the absence of payment prior to the scheduled Service date, I reserve the right to cancel the agreement and withhold Service. For engagements governed by a Statement of Work, fees and the payment schedule (e.g. monthly invoicing) are as set out in that Statement of Work. On a case-by-case basis, I may also invoice after the Service has been delivered. Reasonable pre-approved travel and out-of-pocket expenses are billed separately unless otherwise agreed. Invoices are due within 14 days. In the event of a payment delay, a dunning fee of CHF 50 will be applied.

5. Schedule: we agree on a schedule for the Services. If you need to reschedule a session, please notify us at least 24 hours in advance. Failure to do so may result in the forfeiture of the missed session. In exceptional circumstances, I may need to rearrange a coaching session and will also give you a 24 hours notice. Force majeure events affecting either party’s ability to perform will be addressed in good faith by both parties.

6. Confidentiality: All information shared during the Services will be kept strictly confidential. I will not disclose any information to third parties without your written consent. NDA Precedence: Where Lucie in the Sky GmbH and the Client have entered into a separate written Non-Disclosure Agreement (NDA) covering the same engagement, the terms of that NDA shall govern all matters of confidentiality between the parties and shall prevail over this Confidentiality clause in the event of any conflict. All other provisions of these terms and conditions remain unaffected and in full force. You acknowledge that I may reference your name and a high-level description of the engagement type (e.g. ‘strategy consulting for a Series A foodtech startup’) for marketing or portfolio purposes, unless you request otherwise in writing at the time of engagement.

7. Intellectual Property: I retain all rights to any coaching materials provided during our Sessions, including but not limited to worksheets, templates, and guides. You may use these materials for your personal use only and may not share, distribute, or sell them without our written permission. Upon full payment, Client owns the specific deliverables produced for Client under a Statement of Work (e.g. reports, decks, business cases). Lucie in the Sky GmbH retains ownership of its underlying methodologies, frameworks, templates, and general know-how, and may reuse them for other engagements.

8. Deliverable Acceptance: Upon delivery of a final deliverable under a Statement of Work, you have 5 business days to review and either (a) confirm acceptance in writing, or (b) submit specific, documented change requests. I will incorporate reasonable change requests within the agreed scope at no additional charge. If no response is received within 5 business days, the deliverable is deemed accepted. Each engagement includes up to one round of revisions unless otherwise specified in the Statement of Work.

9. Termination: Either party may terminate the engagement with 14 days’ written notice. If you terminate, fees for work already completed or in progress at the time of notice are due in full. If I terminate for reasons other than your misconduct or non-payment, any prepaid fees for undelivered work will be refunded on a pro-rated basis. I reserve the right to terminate immediately in the event of non-payment, misconduct on your part, or any breach of these terms.

10. Extension: I may agree to provide additional Services after completion of the initial agreed on Services. These terms and conditions will apply to any additional Services so provided, unless agreed otherwise.

11. Conflict of Interest: I will disclose to you any potential conflict of interest that may arise during the engagement (e.g. work with a direct competitor). If a material conflict cannot be resolved, either party may terminate the engagement under the Termination clause.

12. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction of Zürich, Switzerland. Any dispute arising out of or in connection with these terms and conditions shall be submitted to the exclusive jurisdiction of the courts of Zürich, Switzerland.

13. Entire Agreement: These terms and conditions, together with any applicable Statement of Work and any Non-Disclosure Agreement between the parties, constitute the entire agreement between the parties and supersede all prior discussions, understandings, or agreements, whether written or oral, relating to their subject matter. If any provision of these terms and conditions is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

 

By confirming your agreement to these terms and conditions in writing (including by email reply or Bexio online confirmation) prior to the commencement of Services, and/or by signing a Statement of Work that references these terms, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you have any questions or concerns, please do not hesitate to contact me.

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